Nine Business Lessons from Grandma’s Bar

My grandmother, Rozalia Krzemienski, a Polish immigrant with a third-grade education, ran a tiny shot-and-a-beer bar for autoworkers in Detroit for 60 years. I spent my childhood summers with her, watching her deal with customers and make decisions as the small-business owner of the Rose Café, which was named after her. She taught me some... Continue Reading →

Garage Sale 2017: A Leading Economic Indicator

Just two hours into our annual neighborhood garage sale on Saturday, it was clear something was wrong. “Nobody’s buying anything!” said one neighbor. “I’ve only sold $10 worth of stuff.” In recent years, bargain hunters would be running up our driveways an hour before the official start time of 8 a.m., searching for the best... Continue Reading →

Management Styles of Three Unforgettable Women

My management style has been stitched together in a patchwork of lessons learned from some memorable women I’ve met and worked with, including a CEO who survived one of the worst terrorist incidents in U.S. history, a hospital chaplain who preached the “theology of hospitality” in the workplace and a top editor who models and... Continue Reading →

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